Lotus Incense Burner

At Fragrance Sage, we offer a 30-day money-back guarantee on all non-consumable products to ensure your complete satisfaction. If you are not entirely happy with your purchase, reach out to our customer support team at contact@fragrancesage.com within 30 days to receive instructions on returns and how to receive a full refund. Please note that opened consumable items, such as essential oils and incense cones, are not eligible for return. For assistance with returns, contact our customer support team at contact@fragrancesage.com.

At Fragrance Sage, we partner with trusted fulfillment services to deliver your orders typically within 10-14 days, although external factors may cause delays. All orders come with tracking information so you may view the location and status of your order in real time. If you have and questions or concerns regarding the shipment of your order, contact our customer support team at contact@fragrancesage.com.